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AfterShip

Founded in 2012, AfterShip is a post-purchase SaaS platform for ecommerce, unifying shipping labels, tracking, AI predictive delivery, and returns in one system to automate post-checkout, cut support

Recognized as Built for Shopify, AfterShip connects merchants with 1,300+ carriers worldwide. More than 20,000 businesses rely on AfterShip to turn post-purchase moments into opportunities to build trust, reduce costs, and drive repeat purchases.

Attentive Mobile and AfterShip

Deliver an exceptional post-purchase experience for your customers, lowering customer support costs and driving additional revenue through repeat purchases. Our integration keeps your customers up-to-date on the status of their orders with personalized SMS and Email Journeys at scale.

AfterShip Tracking: Users can leverage this integration to develop shipment status email and SMS flows and personalize campaigns with insights.

  • Fuel repeat purchases and sales: Drive higher revenue and lifetime value with personalized post-purchase messaging fueled by Attentive's detailed shopper insights and data.
  • Engage with proactive email and SMS: Reduce customer service strain, lower costs, and engage shoppers with automatic order status-based SMS and email notifications.
  • Improve the journey with data: Transform the customer experience with detailed reporting, approachable insights, and A/B testing right from your Attentive Dashboard.

AfterShip Returns: Users can leverage this integration to develop RMA status email and SMS flows and personalize campaigns with insights.

  • Engage with proactive email and SMS: Communicate the latest return status updates to shoppers, offering peace of mind and reducing customer support outreach.
  • Centralize engagement strategy: Provide a more consistent shopper experience by feeding the latest RMA status into centralized and automated notification flows.
  • Improve the journey with data: Transform the customer experience with detailed reporting, approachable insights, and A/B testing right from your Attentive Dashboard.

AfterShip Personalization: Users can leverage this integration to create shopper behavior-based notifications and design sophisticated nurtures and campaigns.

  • Recapture lost sales: Recover abandoned sales and encourage shoppers to complete their purchases by triggering follow-up emails.
  • Drive more revenue: Boost sales via delivering nurturing sequences supported by integrated personalized product recommendations.

Use Cases

AfterShip Tracking

Give customers real-time visibility into every order, so "Where is my order?" tickets disappear.

AfterShip Returns

Turn returns into repeat purchases with a self-service, branded returns experience customers actually enjoy.

AfterShip Feed

Turn every order into a shoppable, on-brand tracking experience that keeps customers coming back.

AI EDD

Show accurate delivery dates at checkout, powered by AI, to boost conversion and cut WISMO before it starts.

Order Edits

Let customers update their own orders after checkout, no support ticket required.

Ready to connect with AfterShip?